About Mike

Improving business performance in the manufacturing and financial services industries for over 30 years. Process analysis, financial analysis, quality analysis and performance analysis. Ten years experience as an industrial engineer with Campbell Soup Company and Miller Brewing Company. Five years experience with Household International working within the unsecured, secured and first and second mortgage businesses. Eighteen years consulting experience within the Financial Services industry as a senior manager implementing firm-wide projects that transformed the business model (organization, channels and processes) for better customer service delivery, improved productivity and higher efficiency.